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Frequently Asked Questions (New User)

I am new to YOUGotTheBid.Com. Where do I start?		Everyone is invited to browse or Search through our auction categories and listings for items on YOUGotTheBid.Com. If you see something you would like to bid on you must first register. Don't worry! Registration is free and easy! The Registration page will ask you to enter a Logon ID, which is the username or nickname you will be known by within the YOUGotTheBid.Com community, as well as a password and valid contact information. You will only need to register once on YOUGotTheBid.Com
Why do I need to register?		By registering with us, you are letting other members know that you will participate in an honest and professional manner. You must provide us with valid contact information so that we may contact you if necessary
What does it cost to register?		Registration is Free and Easy! There are no monthly membership fees, and there is no obligation to maintain your membership. Once you have submitted your registration, you will receive a confirmation e-mail message from us and you will have instant access to YOUGotTheBid.Com
What does it cost to work with you?		- Sign-Up and get $5.00 as Start Up Bonus on your internal account. - Listing Auction Fees: FREE - Listing Dutch Auction Fees: $0.10 - Listing Fixed Price Item Fees: $0.15 - Listing Classified Fees: $0.25 - Extending Duration: Auto Relist up to 3 times FOR FREE (Up to 145 days). - Unlimited Extending Time Fees: $0.02 per day - Category Featured Fees: $1.50 - Front Page Featured Fees: $3.50 - Front Page Gallery Featured Fees: $5.50 - Listing Bold Fees: $0.75 - Listing Highlighted Fees: $1.00 - Paid Image: $0.25 (Max 8 picts) - We will NOT charge any percentage when you sell something.
Do I need a credit card to register?		No. You will only be asked to provide valid contact information and a valid e-mail address.
Do I have to buy anything after I register?		No. You are not obligated to buy anything on YOUGotTheBid.Com by registering. You are welcome to drop by any time and look around. If you see something you would like to bid on you can do so quickly as a registered user.
I registered. Why did I not receive my confirmation e-mail?		After you submitted your registration form, you were sent a confirmation e-mail. This process ensures that your e-mail address is valid. Though you should receive your registration confirmation message within minutes of submitting your registration, please allow at least 24 hours to receive it. If you did not receive this e-mail, please: 1. Return to YOUGotTheBid.Com, logon to your account, and verify that you had entered your e-mail address correctly, and make the necessary update, if not; OR 2. Make sure you did not enter a work e-mail address instead of your home e-mail address or vice versa. 3. Check the Bulk/Spam folder on your EMail account and if necessary accept to receive email from and/or If you still did not receive this e-mail or need us to resend it, please Contact Us
Can I register under more than one account?		No. YOUGotTheBid.Com will not allow members to register under more than one account per participant. If at any time you forget your Logon ID or password, or other account information, please don't create a new account in an attempt to remedy the situation. Instead, click on the Forgot your Logon ID and Password? link when trying to logon. You will be asked to enter the e-mail address you registered with so that we can send you your current Logon ID and Password right away. If you do not receive your e-mail message, please contact Customer Service for further assistance.
Can I update my registration information?		Yes - at anytime. YOUGotTheBid.Com members are expected to maintain valid accounts by keeping their contact information (e-mail, mailing address, and phone number) up-to-date. This is a vital aspect of creating an honest and secure trading environment for our members. Please review your contact information and if it changes, update it from your Member's Area.
What is your Privacy Policy?		YOUGotTheBid.Com is fully committed to protecting your right to privacy within our online auction community. YOUGotTheBid.Com expects all members to respect and protect the privacy of others. The release of any members' personal information for reasons other than those specifically connected with YOUGotTheBid.Com is prohibited. YOUGotTheBid.Com does not sell, rent or otherwise release registered user information to third parties and this information is not used for marketing purposes. Please take a moment to familiarize yourself with our Privacy Statement and contact us if you have any concerns or questions about privacy issues that may affect you.
Other Questions? Go Back to Help		We're here to help. If you have specific questions and would like to contact us via email, please click here. Our customer service representative will respond as soon as possible.