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Frequently Asked Questions (Buyer)

I found an item I would like to place a bid on (or buy).		Login to your account. If you have not registered you can do so within 5 minutes. Visit the auction page you are interested in purchasing
I won an item but no longer want to purchase it.		A bid or purchase is considered a contract and you are obligated to purchase the item. But mistakes sometimes happen, and many sellers are willing to work with you if you communicate with them openly and honestly. If you have not done so already, you may want to give the seller a call, or send him an email. Let the seller know your situation, and see if you can work things out to everyone's satisfaction. If the seller does not respond in the way you hope, keep in mind that failing to purchase an item you have won may result in negative feedback, as well as an Non paying bidder strike against your account. Too many unpaid item strikes may result in permanent suspension of your account.
How do I pay for an auction?		If your seller accepts Paypal and has this option activated for the auction in question, you can pay from your bidding page. If your seller does not have this set up or do not accept Paypal, you will need to wait for him to invoice you. If your seller has not contacted you within 2-3 business days, we recommend you send him an email or give him a call. Some sellers reply on our automated "your auction has sold" emails to know when their items sell, which are sometimes blocked by spam filters. So just because you seller has not contacted you, does not mean he is not interested in selling the item to you. Should your seller not reply to you within three business days, please report this to us through our contact form. Please do not contact us if you have not first tried to contact your seller, and gave him appropriate time to respond (3 business days).
Why did I not receive an e-mail when... - I place a bid on an item? - I won an auction? - I am outbided by someone else? - I buy an item?		Though you should receive a message within minutes for all these actions on your account, please allow at least 24 hours to receive it. If you did not receive this e-mail, please: 1. Return to YOUGotTheBid.Com, logon to your account, and verify that you had entered your e-mail address correctly, and make the necessary update, if not; OR 2. Make sure you did not enter a work e-mail address instead of your home e-mail address or vice versa. 3. Check the Bulk/Spam folder on your EMail account and if necessary accept to receive email from and/or If you still did not receive this e-mail, please Contact Us
Other Questions? Go Back to Help		We're here to help. If you have specific questions and would like to contact us via email, please click here. Our customer service representative will respond as soon as possible.